An agent can change a clerk's personal information and privileges at any time.
To Update Clerk Information:
- Click Administration in the Main Menu screen (see Figure 4). The Administration Menu screen appears, as shown in Figure 112.

Figure 112: Administration Menu Screen
- Click Clerk Maintenance. The Clerk Maintenance screen appears, as shown in Figure 113.

Figure 113: Clerk Maintenance Screen
- Click Edit Clerk. The Edit Clerk screen appears, as shown in Figure 114.

Figure 114: Edit Clerk
- Edit the fields as required. See "Adding New Clerks" for a detailed description of each field.
- Click Submit to save the changed information and return to the Clerk Maintenance screen.