Inactivating Clerk Records

At times a clerk record will need to be inactivated. For example, when a clerk leaves employment at the place of business. Clerk records can be inactivated at any time by an agent.

Once deactivated, that username CAN NOT be reused.

To Inactivate a Clerk Record:

1. Click Administration in the Main Menu screen (see Figure 4). The Administration Menu screen appears, as shown in Figure 115.
   
   
   Figure 115: Administration Menu Screen
   
   
2. Click Clerk Maintenance. The Clerk Maintenance screen appears, as shown in Figure 116.
   
   
   Figure 116: Clerk Maintenance Screen
   
   

3. Select the option next to the name of the clerk to be inactivated.

4. Click Inactivate Clerk.