At times a clerk record will need to be inactivated. For example, when a clerk leaves employment at the place of business. Clerk records can be inactivated at any time by an agent.
Once deactivated, that username CAN NOT be reused.
To Inactivate a Clerk Record:
- Click Administration in the Main Menu screen (see Figure 4). The Administration Menu screen appears, as shown in Figure 115.

Figure 115: Administration Menu Screen - Click Clerk Maintenance. The Clerk Maintenance screen appears, as shown in Figure 116.

Figure 116: Clerk Maintenance Screen -
Select the option next to the name of the clerk to be inactivated.
-
Click Inactivate Clerk.