The Past Account Notices report is used to print account notices for the past billing period. To generate this report, you need to specify the date that account notice was generated.
All sections in the report are the same as the original generated account notice, except the Amounts On Hold As of Today section, because it displays recent account notice information. The report displays details that exist on the day the Past Account Notice report is generated and not on the day the original account notice was generated. For example, if the account notice for the past billing period is printed now it would list the unresolved transactions that have been disputed by the agent any day before today and those that have not yet been resolved.
To View Past Account Notices:
- Click Reports in the Main Menu screen. The Reports Menu screen appears, as shown in Figure 147.
Figure 147: Reports Menu Screen - Click Past Account Notice. The Past Account Notice screen appears, as shown in Figure 148.
Figure 148: Past Account Notice Screen -
Enter the date for the Past Account Notice report.
-
Click Submit. The Past Account Notice report screen appears, as shown in Figure 149.
Figure 149: Past Account Notice Report Screen
This report displays the current charges, amount due from prior periods and the total amount on hold.
NOTE: The report is printed on the standard printer, not on the license printer. -
If you are using the Thin Client device click Receipt Print.
Or
If you are using the Windows application you can print to a network printer. Click Network Print. -
Click Done to return to the Reports Menu screen.